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Before contacting us regarding the whereabouts of an order, please allow 7 working days after dispatch for UK delivery, and 15 working days after dispatch for international delivery. We ship from the UK.

We hope you will find the answer you are looking for through one of these articles, however, if you need further support please send an email to

All emails are typically responded to within 24-48 hours, except weekends and public holidays.

Opening Hours (BST):

Monday to Friday - 0900 to 1700

Why does Forged London not have a phone number?

As an online retailer, we conduct all of our business on the internet. In order to keep our customer service as efficient as possible, we are committed to responding to all enquiries via email, Facebook and Instagram messenger for the time being. 

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