How do I return/exchange my items?

If you are not completely satisfied with your order, please start a return/exchange here.

We currently offer a 30 day exchange or refund guarantee. This 30 day window begins once an order has arrived.

Please note we are not responsible for paying any customs charges (import duty or tax) on any returns. You will be responsible for all costs and charges associated with returning your order. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns.

Orders sent back to the warehouse after the 30 day exchange or refund window has passed will be returned to the customer.

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